Frequently asked questions
Do I need an account to shop?+
No, you can browse and add items to your cart as a guest. You only need to sign in when you're ready to check out.
How do I sign in? I don't see a password field.+
We use passwordless sign-in: enter your email and we'll send you a one-time sign-in link. It works the same way whether you're a returning customer or signing in for the first time, since there's no separate "sign up" step.
Where do you ship?+
Currently within India only. We require a valid Indian phone number and PIN code for every delivery address.
How can I track my order?+
Visit My orders any time to see its current status and full timeline, from confirmed through to delivered.
What payment methods do you accept?+
UPI, all major debit and credit cards and net banking, processed securely through Razorpay, and cash on delivery where it is offered at checkout. We never see or store your card or bank details.
Can I cancel or return an order?+
Yes, see our Refund & Cancellation Policy for the details and timelines.
I have a question that's not answered here.+
Reach out any time via our Contact page.